Returns & exchanges
We gladly accept returns, and cancellations but no exchanges.
Contact us within: 7 days of delivery
Ship items back within: 10 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Polishing cloths
- Ring Boxes
- On Sale items
- Mystery bags
- Ring sets
Conditions of return
If the item is not returned in its original condition, the buyer is responsible and we will not issue a refund.
Questions about your order?
Please contact us if you have any problems with your order.
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