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Shipping Policy


PROCESSING TIME. Please allow 1-2 days to process and ship your order. You will receive a tracking number for the carrier of your choice once your order has been shipped. 

TRACKING. Please note that packages shipped via USPS may not be immediately trackable. Please allow up to 24 hours for the status to be updated. USPS shipments may be tracked online at usps.com

INTERNATIONAL CUSTOMS AND TAXES: Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

LOST OR STOLEN ITEMS. Once the package leaves our warehouse and is received by the carrier USPS is responsible for delivering the package in a timely manner. All claims for lost or stolen package must be made through the carrier. Item costs will not be refunded for lost shipments. Replacement shipments must be made at your expense.

Orders are processed Monday - Friday, excluding federal holidays. Check your confirmation email for your tracking number or follow the steps below to track your order from your account:

TRACK YOUR ORDER:
1. Login to your Palace Rings account.
2. Click Track My Shipment next to the order status.
3. If you don't see Track My Shipment, your order is still processing!

  • Opt-in to live tracking information via text message from your shipping confirmation email.

UNITED STATES SHIPPING OPTIONS

Shipping Method Cost Free over Delivery Time
 First Class $5.99 $30.00 3-5 business days
Priority Shipping + Insurance $10.99 $100.00 2-3 business days

CANADA & MEXICO SHIPPING OPTIONS

Shipping Method Cost Free over Delivery Time
 First Class $12.99 $60.00 6-8 business days

 (EVERYWHERE ELSE) SHIPPING OPTIONS

Shipping Method Cost Free over Delivery Time
 First Class $15.99 $60.00 7-21 business days