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After your order has been confirmed and authorized, it will be processed and shipped out to you within 24-48 hours. This does not include weekends and holidays. Please allow 3-5 business days for west coast orders and 4-6 business days for east coast by USPS First Class. Please note, PALACERINGS.COM does collect payment at time order is placed,  However, PALACERINGS.COM cannot always guarantee availability of products. If you have ordered an item that is not available or that is delayed, we will do our best to notify you of this via email. Most often, it will be noted in the item description if it is out of stock. If you have any questions regarding the status of your order at anytime, please email us.

Orders received by 11:59 PM HST will be processed and shipped within 24 hours from that business day. Orders received after 12:00 AM HST will be processed and shipped the following business day. We do not ship orders on weekends and holidays. PALACE RINGS is not responsible for incorrect addresses. Please note that any packages that need to be re-routed are subject to a small fee.

PALACE RINGS does NOT ship internationally.

We make every effort to deliver your package to you as soon as possible. However, there are some conditions which may cause delays:

Credit Card Approval: Inconsistent credit card, billing and/or shipping information may delay your order.
Cutoff Time: Orders received after 12:00 AM HST will be processed the following business day.

USPS Service: Delivery to some destinations may take between 3 to 7 business days.

Deliveries are made to the address given at time of order. Customer accepts full responsibility for ensuring accuracy of information provided. 

We will not be held liable for deliveries that are delayed.

We will not be held liable for deliveries that go missing. However we will make replacements if a delivery goes missing due to the fault USPS after a sufficient time period has elapsed and after you agree to assist us in any subsequent investigations for compensation from said USPS.

We do not refund postage costs.