What is the best way to care for my jewelry?
To preserve the longevity of your jewelry, please remove them while exercising, showering or swimming. Avoid contact with perfumes, lotions or hair products. Do not use harsh chemicals or oils as this may affect the finishing of your jewelry.
What do I do if my jewelry starts to change color?
Each person produces natural body oils, these oils can make metals react differently. Gold-plated jewelry will change color naturally over time, depending on your body chemistry and normal wear. Unfortunately, this process is non-reversible.
Do I have a jewelry allergy?
If you are allergic or sensitive to metals, we would advise against buying brass or copper based jewelry. Instead, opt for 925 sterling silver jewelry or stainless steel jewelry.
We take no responsibility or liability for any reactions that may take place; it is the responsibility of the customer to ensure all precautions are taken as we are unable to know each individual's allergies and sensitivities.
Do you offer jewelry guarantees or repairs?
Unfortunately we do not offer a replacement or repair service. However, we will be looking into offering this in the future.
What is brass?
Brass is an alloy made of mainly of copper and zinc. The proportions of the copper and zinc can vary.
What is stainless steel?
Stainless steel is typically composed of iron and chromium. It doesn't rust, corrode or tarnish, making it highly durable.
What is sterling silver?
Sterling silver is pure silver that has been mixed with other metals to create a harder metal. It is made up of 92.5 pure silver hence the hallmark 925, and 7.5 of other metals.
What are cubic zirconia stones?
Cubic zirconia stones are lab-created diamond simulates meaning that they look like diamonds. However, CZ is made of zirconium oxide rather than carbon, making them a sustainable and ethical choice.
What does 'rhodium plated' mean?
Rhodium is a hard metal used to enhance the luster and durability of other metals. It leaves a smooth, shiny finish to the jewelry and also make it scratch resistant.
What does 'gold plated' mean?
Gold plating is a process where a thin layer of gold is bonded onto a base metal. Gold plating is meant to be permanent, but like all types of plating, it doesn't hand rough exposure well. In general, plating can last for up to two years with proper care.