International Orders

Shipping

We offer shipping internationally. Taxes and customs/broker fees not included. Please Note: All pricing is in USD.

All orders ship via USPS or UPS. Please refer to their websites for specific shipping regions. Shipping address at checkout should be provided in English. Any other languages and missing fields will cause a delay in fulfilling your order. Please allow up to 2 weeks for your package to arrive if it is international. International shipping charges are based on total price of items, the weight of the package, and it’s destination. Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier. If the carrier attempts to deliver your order and you are not at home, please take the necessary steps to retrieve the order.

Taxes and Duties

All applicable customs and broker fees along with taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package. It is at the sole discretion of the Customs agent to release your package. We have no control over possible delays due to Customs once the package has left the U.S. We have no control over how much duties and fees to your country are.

Policy and Terms

By placing an order at Palace Rings, you are responsible for original shipping charges, all applicable Customs Import fees and/or surcharges and the cost of return shipping back to Palace Rings. This also applies to any shipments that are refused by you at delivery.

Refunds and Store Credit 

We are unable to process exchanges or returns for orders shipping internationally. If you have received a defective or incorrect item, please contact customer service at thepalacerings@gmail.com.