Each piece by Palace Rings is unique and require delicate handling.
Avoid moisture and getting your jewelry wet for the best longevity of your jewelry. Certain materials and especially gold plating can tarnish over time when exposed to chemicals like pool and seawater, hairspray, perfume, and lotions. It is recommended to keep your jewelry away from the products as much as possible.
A quick tip from the pros:
Your ring should be the last thing you put on before you leave the house, and the first thing you take off when you get home.
How to love your new fashion ring:
Never sleep while wearing your ring
Never shower while wearing your ring
Avoid sprays, don't exercise while wearing your ring
Never swim while wearing your ring
From time to time clean your ring with a polishing cloth. This will keep it shining and remove the body oils/perfume/lotions/ that overtime will damage the finish on your ring.
If your items do turn, it can be caused by a metal-to-skin oil reaction. As each person's body oils make different metals react differently.
It is not our responsibility to return or exchange your item. We apologize in advance. PALACE RINGS cannot be held liable for such damage. However we do offer free replacements within 1-2 days of delivery. You are responsible to cover the shipping fee. Please contact our customer service team for further details.
With a little care and common sense your ring should last for years!