PLEASE READ THE FOLLOWING BEFORE SUBMITTING YOUR REQUEST!!!
- We kindly ask that you be patient with our team and their response time. We prioritize emails by oldest to newest. Our response time is between 24-48 hours. Customer service hours operate: Monday-Friday/excluding Federal holidays and weekends.
- For Palace Rings collaborations please send us a DM us on Instagram.
- If you are having delivery issues/delayed mail, please know that once the package has been scanned and handed to the post office with tracking updates, we are NOT responsible for delivering the package. Please contact the USPS if you are experiencing any issues.
We apologize for any inconvenience you may have experienced. If this did not answer your question, please re-contact our team below. Thank you for supporting Palace Rings!